These terms explain how you may use the GA Home Guide website and how a home improvement engagement is formed. They are written for households, designers, and property caretakers who read our pages, send an email, or later sign a project proposal. Please read them with the Privacy Policy. If you do not agree, please leave the site and do not request services.
Last updated: 5 October 2026. We may revise these terms as the studio’s services change. The date at the top of this page is the version that applies to a new visit. A signed proposal uses the terms printed in that proposal if they differ from a later website update.
1. Who we are
GA Home Guide is a home improvement studio. We plan and craft work in lived-in homes: kitchens, baths, paint and finishes, flooring and stairs, lighting and power, plumbing fixtures, outdoor rooms, and whole-home refreshes. The public face of the studio is this website, gahomeguide.com, and the mailbox hello@gahomeguide.com. We do not publish a telephone number or a street address. Email is the channel we ask you to use.
References to “we,” “us,” and “the studio” mean GA Home Guide. “You” means the person browsing the site or the household that later engages the studio. “Home” means the dwelling described in a proposal, including interior rooms and the immediate outdoor spaces attached to that dwelling, such as a porch, deck, or entry.
2. Using this website
The pages, text, logo, drawings of process, and project descriptions are provided for general information about home improvement. They are not a promise that a particular finish, price, or schedule is available for your rooms. Photographs show completed or representative spaces. Your walls, floors, light, and existing construction will differ. Color on a screen is not a finish sample.
You may read, share links, and print a reasonable excerpt for personal planning. You may not copy the site into another commercial template, scrape it to train a model, or present our project stories as your own work. The house mark and the words “GA Home Guide” are the studio’s identity. Please do not use them on a proposal, vehicle, or social profile that is not ours.
Do not attempt to probe, overload, or interfere with the site. Do not upload unlawful, hateful, or misleading material through any form. We may refuse a conversation that begins with abusive language or with a request to misrepresent the scope of work to another party.
3. Forms on this website
Contact, pricing, testimonial, newsletter, subscribe, and unsubscribe forms are checked in your browser. They confirm that a name looks like a name, that an email contains a plausible address, that required choices are made, and that a message is long enough to be useful. After those checks pass, the page shows a confirmation.
Because this is a static website, submitting a form does not, by itself, transmit your words to our mailbox or add you to a letter list. If you want the studio to receive a project inquiry, a pricing question, or a request to join or leave a letter list, send that request by email to hello@gahomeguide.com. A confirmation on the page is not a scheduled visit, a reserved week, or a contract.
4. Information on the site is a guide
Guide prices on the pricing page are starting illustrations for typical occupied-home projects. They are not quotes. Stone, custom cabinetry, hidden structure, moisture, out-of-level floors, and long material lead times move the number. “From” means the lower end of a familiar scope, not a cap. Comparisons in the pricing table describe our usual writing style; your proposal is the document that governs.
Articles about paint, floors, and lighting are educational. They are not an instruction to open a wall, alter a circuit, or disturb a wet area. Home improvement that touches water, power, or structure should be performed by people qualified for that trade and, where a rule requires it, under the permit that applies to the dwelling. Following a paragraph on this site is not a substitute for a site visit.
5. How a service engagement begins
An engagement begins only when both sides have a written proposal that names the rooms, the scope, the allowances, the schedule outline, and the price basis, and when you approve that proposal in writing. Email can be that writing. A conversation, a mood board, or a website form is not.
The proposal will identify the lead, the rooms included, the rooms excluded, and the assumptions we are allowed to make. If you want a different lead or a reduced scope, say so before approval. After approval, a change is a change order, described below.
We may decline a project. Reasons include a scope we do not practice, a schedule we cannot staff, a condition we are not equipped to remedy, or a fit that does not match the way we work in occupied homes. A decline is not a judgment of your home. We will say so plainly.
6. Visits, access, and occupied homes
If a measured visit is needed, we will describe it before we book it: who attends, how long we expect to be in the home, and whether the visit itself has a fee. You agree to provide safe access to the rooms in the scope and to tell us about pets, alarms, shared entries, and anyone else who must know we are coming.
During construction we work in homes people are living in. You agree to keep a clear path as described in the proposal, to move fragile or sentimental objects before we arrive, and to tell us about medical equipment, work-from-home hours, or quiet times. We agree to protect floors and openings, to reset the paths we use, and to keep radios and voices at a level you have accepted.
We do not accept keys, codes, or alarm instructions by posting them on this website. Access details belong in a direct email or in the proposal packet, and only for the days of the work.
7. Scope of work
The scope is the list of tasks, materials, and exclusions in the approved proposal. If a task is not listed, it is not included. Common exclusions, unless written in, are: appliance purchase, furniture, window treatments beyond hardware, landscaping beyond the immediate entry or deck in the drawing, hazardous-material removal, and repairs that become visible only after a surface is opened.
Allowances are estimates for items not yet selected, such as a faucet or a tile. If your selection costs more than the allowance, the difference is yours. If it costs less, the proposal will say whether the difference returns to you or stays as a credit. Selections are due on the date in the schedule. A late selection can move the start, because we will not install a finish that has not been approved in the room’s own light when the proposal calls for that approval.
8. Changes and hidden conditions
Older homes conceal previous repairs, moisture, and framing that is out of square. When we open a surface and find a condition that the proposal did not assume, we stop that portion of the work and write what we found. You may approve a change, reduce the scope, or end the affected portion under the close-out terms in the proposal.
A change you request — a different tile, a moved switch, an added cabinet — is also written before we do it. Verbal side comments on site are notes, not instructions, until they are confirmed. This protects both the household and the crew from remembering two different conversations.
9. Schedule, drying, and delay
Home improvement has waits that are part of the craft: compound that must dry, finishes that must cure, deliveries that move. We will not compress a cure time to keep a social date. The proposal gives a planned sequence, not a promise that every day will match the first draft if a delivery slips or a hidden condition appears.
If you are not ready — selections unsigned, rooms full of belongings we agreed you would move, or access withdrawn — the sequence pauses. We will propose a restart. Storage of materials that cannot be installed because the home is not ready may be billed as described in the proposal.
We are not liable for delay caused by weather on exterior work, by a supplier’s failure, by a utility shutdown, or by a rule that requires us to wait. We are responsible for telling you quickly and for resequencing with the same lead.
10. Payment
Amounts, deposit, and stages are written in the proposal. We do not take payment through this website. Do not send card numbers, bank details, or copies of identity documents through the site forms. A deposit is earned against materials ordered and time reserved. Progress amounts follow the stages in the proposal. The final amount is due when the punch list items that are ours are complete, or as the proposal otherwise states.
If a payment is late, we may pause work after notice. Pausing does not erase amounts already earned for work in place or materials already purchased for your home. Disputed line items should be named in writing so we can separate them from amounts that are not in dispute.
11. Care of the home and of people
We will use reasonable care: drop cloths, covered paths, contained dust where the method allows, and tools stored so they are not a trip hazard at the end of the day. You will keep children and pets clear of wet finishes, open circuits, and tools. Tell us at once if something is damaged. We would rather hear it the same day, when the cause is still visible.
Existing hairline cracks, nail pops, and finishes that were already failing next to the work area will be noted at the start when we can see them. We repair damage we cause. We do not repaint an entire adjoining room because a new wall makes an old wall look tired, unless that room is in the scope.
12. Workmanship and products
We stand behind our workmanship for the period written in the proposal. A typical period covers the way a joint, a paint edge, or a set fixture was installed, not the ordinary life of a product. Manufacturer warranties for tile, fixtures, appliances, and coatings belong to the manufacturer’s terms. We will help you assemble what they ask for if a product fails within their window and the failure is not caused by cleaning that the care sheet advised against.
Natural materials vary. Wood moves with humidity. Stone has vein and pit. Paint sheen looks different at a window than in a corner. Those are properties of the material, not defects, when the sample you approved showed the same character. Maintenance — recaulking a wet joint, touching a scuff, cleaning grout — is part of owning a home and is described in the care sheet rather than treated as a callback forever.
13. Photographs of the work
We may photograph finished rooms for our portfolio and for teaching the crew. We avoid faces, papers, and personal objects when we can. If you want a room omitted, say so in the proposal or by email before the final day. We will respect that. You may photograph your own home freely. Please do not present our drawings as a product you sell.
14. Drawings and samples
Sketches, finish schedules, and written sequences we prepare are for the home named in the proposal. You may use them to maintain that home. You may not resell them as a plan set for a different dwelling. Samples we leave with you are yours. Samples we must return to a supplier stay ours until the supplier releases them.
15. Letters and messages
If you ask by email to hear from us about finishes and scheduling, we will send only the notes you requested, and you may ask us to stop. The subscribe and unsubscribe pages explain the website side of that request. Stopping a letter does not cancel a project proposal. Project email about an active scope continues until the scope is closed, because those messages are part of doing the work.
16. Other sites and tools
Links that share this website on social platforms, and fonts or icons loaded from a public network, are outside our control. Their operators have their own terms. A link is not an endorsement of a product we did not specify for your home. Supplier names styled on the orange band of this site — Oakline, Hearth & Co, Lumen, Fieldstone, Nook & Nail — are finish-family names we use in storytelling. They are not a promise that a particular mill’s catalog is in stock.
17. Limits of responsibility
To the extent a rule allows, the studio is not liable for indirect or consequential loss: a missed gathering, a temporary kitchen that is less convenient than you hoped, or a change in the value of a dwelling. Our responsibility for a signed project is limited to the remedies in that proposal, which will not exceed the amount you paid for the portion of work at issue, except where a rule does not allow that limit, including where injury is caused by negligence that a rule refuses to cap.
Nothing on this website excludes responsibility that cannot legally be excluded. If a term is held unenforceable, the rest remain. These terms are the entire website agreement and do not replace a signed proposal. If the two conflict on a project matter, the proposal governs that project and these terms still govern use of the website.
18. Disputes
Please write to us first at hello@gahomeguide.com and describe the room, the date, and what you believe should happen. Most finish questions are resolved by a site look and a short written plan. If a dispute about a signed proposal must be decided by someone else, the proposal will name the method. Website-only disputes that are not about a signed proposal should also start with an email so we can correct a page or a misunderstanding without a formal claim.
19. Changes to these terms
We may update these terms when services, forms, or the way we write proposals change. The new date will show at the top. Continued use of the website after that date is acceptance of the update for website use. An already signed proposal keeps the service terms that were in it, unless you and the studio agree in writing to adopt a later version.
20. How to reach us about these terms
Questions about these terms go to hello@gahomeguide.com. Please use the subject line “Terms.” We do not ask you to call, and we do not ask you to visit a public counter. If you need a paper copy of a proposal, we will send it by the method named in that proposal.
Thank you for reading this carefully. Home improvement goes better when the writing is as clear as the finish.